Just Ladies QuickFit respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy explains how we collect, use, store and disclose your personal information when you interact with our website, app, services and membership.

1. What information we collect

We may collect personal information that is reasonably necessary to provide our services, including:

Identity & Contact Details

• Name
• Phone number
• Email address
• Emergency contact details
• Date of birth

Membership & Booking Information

• Class bookings and attendance
• Membership status and payment history
• Communication preferences

Health & Fitness Information

• Injuries, medical conditions or limitations
• Fitness goals
• Progress tracking (measurements, weight, photos if provided)

Payment Information
Payments are processed securely via third-party providers.
We do not store full credit card details on our systems.

Website & App Usage

• IP address
• Device/browser information
• Pages visited
• Cookies and analytics data

2. How we collect your information

We collect information when you:

• Sign up for a membership
• Book classes
• Fill out forms or waivers
• Contact us via email, social media or website
• Use our app or website
• Participate in challenges, programs or promotions

3. Why we collect your information

We collect and use your information to:

• Provide coaching and fitness services
• Manage memberships and bookings
• Ensure your safety during exercise
• Communicate important updates
• Process payments
• Improve our services and programs
• Meet legal obligations

We will only collect information necessary for these purposes.

4. Sharing your information

We will never sell your personal information.

We may share information with trusted service providers where necessary to operate our business, such as:

• Booking and membership software
• Payment processors
• Email and communication platforms
• Insurance or legal requirements

These providers are required to keep your information secure.

5. Health information

Health and fitness information is considered sensitive information.
By providing this information, you consent to us using it to:

• Modify exercises
• Provide coaching guidance
• Reduce injury risk
• Track progress

You may request deletion of this information at any time.

6. Storage & security

We take reasonable steps to protect your information from misuse, loss or unauthorised access, including:

• Secure software platforms
• Password-protected systems
• Restricted staff access

However, no online transmission is completely secure.

7. Access & correction

You may request access to or correction of your personal information at any time by contacting us.

We will respond within a reasonable timeframe.

8. Marketing communication

We may send you emails or messages about:

• Class updates
• Challenges
• Promotions
• Important membership information

You can opt out of marketing communications at any time using the unsubscribe link or by contacting us.

9. Cookies

Our website may use cookies and analytics tools to improve user experience and understand website traffic.
You can disable cookies in your browser settings.

10. Contact us

If you have questions about this Privacy Policy or your personal information, please contact:

QuickFit
Email: hello@jlquickfit.com.au